Privacy Policy

Last updated: 1/5/2024

Who We Are

Our website address is: https://www.stansdonuts.com/   

Our company name is: Stan’s Donuts, LLC

We can be contacted via our Contact Page or by Mail at 285 E Ohio #385, Chicago, IL 60611, United States

This policy describes the types of information we may collect from you or that you may provide when you visit the website located at stansdonuts.com, including any content, functionality, and services offered on or through stansdonuts.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a person under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 18, please contact us using our Contact Page.

Information we collect and why we collect it

We collect information about you when you fill in one of our contact or inquiry forms. When you visit our Website or fill out one of our forms, we track:

• IP address and browser type: we use this to better understand and serve our customers.
• Personal information like name, email, and phone number, birthday

We use this information to:

• Respond to your requests, including refunds and complaints.
• Comply with any legal obligations we have.
• Improve our store offerings.
• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

 We do not use this information for marketing purposes.

Contact Forms

Our Contact Form collects your name, email address, and phone number. 

The information collected on these forms is processed and stored in secure databases owned by our website provider, BentoBox. We use the submitted information only to provide customer service and to respond to requests. We do not use this information for any marketing purposes. When you submit these forms, you are giving active consent for us to retain this data so that we can contact you about your request.

We store Contact Form data for 5 years.

BentoBox Privacy Policy can be found here

Cookies

Our Website uses browser-based cookies to customize and enhance your online experience. Cookies are a common feature of many websites and are necessary in order for certain features of the website to function correctly. Cookies are also used to store and pre-populate information so that you do not have to reenter the same information twice. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Analytics

Our website uses Google Analytics 4 to collect information about the use of our website. Google Analytics 4 collects Personal Identifiable Information (PII) from you as a user. For full documentation of what Google Analytics 4 collects, including but not limited to PII, please visit the below links provided by Google:

Privacy Disclosures Policy

Analytics Policies

We use the information provided by Google Analytics 4 to analyze traffic and improve how we deliver our products and services. We do not share with Google Analytics 4 the contents of messages sent through any contact forms on our website.

We do not combine the information collected using Google Analytics 4 with PII, and we anonymize all IP addresses sent to Google Analytics 4.

Although Google Analytics 4 stores a permanent cookie in your web browser to identify you as a unique user the next time you visit our Website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our Website.

Embedded content from other websites

Some pages on this Website may include embedded content such as YouTube videos or images from Facebook or Instagram. Embedded content from these sites behaves in the same way as if the visitor had visited that website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment and payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.

If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms of Service. When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

Our Online Store

Our online webstore can be found at https://shop.stansdonuts.com/  

Our online webstore is powered by Shopify.

When you click our Shop tab and select Stan’s Donuts Merchandise you will be redirected to our separate online webstore.

How long we retain your data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address, and billing and shipping address. We retain contact form entries for two years, which may include your name, company name, email address, and phone number, and we retain analytics records for 14 months.

How you can access your personal information

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you would like to: access, correct, amend, or delete any personal information we have about you; register a complaint; or simply want more information, please contact us using our Contact Page or by mail at: Stan’s Donuts, 207 E Ohio #385, Chicago, IL 60611, United States.

Your State Privacy Rights

If you are a California, Nevada, Colorado, Virginia, or Utah resident, your state’s laws may provide you with additional rights regarding our use of your personal information.

• Nevada residents have the right to opt-out of the sale of the personal information under Nevada Revised Statutes Chapter 603A. However, please know we DO NOT sell data triggering that statute’s opt-out requirements.
• California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. However, please know we DO NOT disclose personal information to third parties for their direct marketing purposes.
• California law provides additional rights for California residents. If you are a California resident, please see our CCPA Notice available here.
• Colorado, Virginia, and Utah each provide their state residents with rights to:
  - Confirm whether we process their personal information.
  - Access and delete certain personal information.
  - Data portability.
  - Opt-out of personal data processing for targeted advertising and sales.
• Colorado and Virginia also provide their state residents with rights to:
  - Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
  - Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

 To exercise any of these rights please contact us using our contact page or by mail at: Stan’s Donuts, 207 E Ohio #385, Chicago, IL 60611, United States.

• Precise Geolocation Information – We may collect information about the precise location of your device (e.g., GPS latitude and longitude), consistent with your device settings. We may also use location-based technology in our retail locations, to collect information about the presence of your device, if your Bluetooth is turned on and your device settings allow for this. We may collect this location information or derive it from your GPS, WiFi, Bluetooth or other location-based technology for purposes of facilitating our services, such as to provide you with information about stores near you, to enable you to remotely order and pay for our products and services, or so that you may have certain Starbucks products delivered to you by a third-party vendor.

Your Choices & Rights

(a)  Your Choices

• Location Services – In order to use certain Stan’s Donuts Services, such as mobile order and pay (“MOP”) and location-based services and technology, you must either (a) enable “location services” in the Stan’s App; and/or (b) set the permissions in your mobile device to allow communication of this information.

If you allow for location sharing, your device may communicate with us in ways that allow for us to customize your experience in and around Stan’s stores, to monitor the effectiveness of our marketing efforts, to tailor messages based on your time and location patterns, and to limit the number of times you see a promotional message or offer. Precise geolocation may be used to fulfill services and application functionality you choose to engage with. You can manage the use of that personal information at any time in your device settings.

For most mobile devices, you can disable the collection of geolocation information by turning off location services on your device.  If you have any questions about how to prevent Stans from collecting your geolocation, we recommend you contact your mobile device service provider or the device manufacturer. Certain Stan’s App features and some Starbucks Services may not work properly without information about your location. You can re-enable the collection of geolocation information, at any time, by turning on location services on your device.

• Voice Ordering – In order to use certain Stan’s Services,  such as voice ordering, when available, you must (a) enable “microphone” and “speech recognition” in the Stan’s App; and/or (b) set the permissions in your mobile device to allow communication of this information.
• Email Communications, Push Notifications, and In-App Messages – The Stan’s App allows all users to set preferences for receiving promotional email communications from Stan’s, receiving push notifications on your device, and receiving inbox messages. Please note as well that you may opt-out of receiving email communications at any time by adjusting your Stan’s online account settings or by clicking the “unsubscribe” link included within any commercial email we send you.

If you use the Stan’s App features described above, you consent to the transmission of your user information to Stan’s and/or its agents, and authorize Stan’s and/or its agents, to record, process, and store such user information as necessary for administering the Stan’s App features and for purposes described in this Notice.

Subscribers can opt-in for SMS messages from Stan's Donuts & Coffee as a part of the loyalty registration process at stansdonuts.com/get-our-app/. By doing so, you agree to receive automated promotional and personalized marketing text messages from Stan's DOnuts & Coffee to the mobile phone number you provided when signing up. Messages may pertain to promotional programs, new menu items, etc. Messages for this program will be sent from 16303876379 and begin with Stan's Donuts & Coffee. Consent to receive automated marketing messages is not a condition of any purchase. Message frequency varies. Message and Data rates may apply.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you on our Website homepage that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If Stan’s Donuts, LLC is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us using our Contact Page or by mail at: Stan’s Donuts, 207 E Ohio #385, Chicago, IL 60611, United States.